Norskin understood the challenges its customers faced when choosing a product, selecting a brand, or identifying their skin type.

Understanding this need, they recognized design as a key tool—a resource that, through interaction, allowed them to solve these issues.

Together, we developed a quiz that guided users through different stages, helping them make decisions based on their profile and needs. In the end, they received personalized product recommendations based on their responses. Thanks to this interaction, purchasing errors were minimized, and customer satisfaction increased.